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Shipping, Handling and Returns

Exchanges only within 30 days and item cannot be damaged.  

Personalized items cannot be exchanged.
 

Sorry, no refunds.

Payment Policy:  For orders using credit cards, cashiers checks or money orders - shipped within 2 weeks or sooner if you contact me either by phone or email.


For orders using personal or business checks, additional 10 day wait for the check to clear your bank.  Item will not begin to be processed until after check clears bank.

Checks, money orders, cashiers checks should be made out to:

Miss Kate's Creations

mailed to:

900 Vantrease Road
Madison, TN 37115


About the Products
If a problem or question arises with your order, you will be notified immediately either by email or phone.

All items are individually handcrafted, so no two items will look exactly alike (although there is every attempt to do so).

Miss Kate's Creations uses quality workmanship in every item produced
and has been in business since 1991.  If you need to ask a question before ordering, please email:
hermes@misskatescreations.com  or call  Kathleen (Miss Kate) at (615) 865-9524

If you are uncomfortable ordering online, please feel free to use the manual order form and mail to above address or Fax to (615) 865-9524


Access Manual Order Form by clicking on Manual Order Form button below